FAQ

Trainer / Course Creator

1. How do I upload and configure a SCORM course in OpenPlato?

In Moodle 4.5, go to “Add activity or resource,” select SCORM package, upload your ZIP file from Articulate, and set grading to “Highest grade,” unlimited attempts, and completion based on view + grade + passed. Edwiser makes the interface cleaner but doesn’t change core SCORM settings.

2. How can I monitor who passed or failed the course?

Use Moodle’s SCORM reports and Gradebook to view learner attempts, scores, and completion. Edwiser improves visibility of these reports with a more intuitive layout.

3. Can I build a Learning Path that includes multiple courses?

Yes, using Moodle’s Subcourse plugin you can reference other courses and build a path. Each module pulls grades from the original course. Edwiser enhances the display of these paths through card layouts and improved dashboards.

4. How do I issue a certificate after course completion?

Create a certificate template under Site Administration > Custom Certificate. Then add it to the course as an activity, restrict access to students who pass the SCORM, and enable email delivery. Edwiser helps by making the certificate activity easier to spot and use.

Trainee/ Learner

1. What do I need to do to complete a course on OpenPlato?

You must view the SCORM package, score at least 80% on the embedded quiz, and receive a “Passed” status. Moodle 4.5 tracks this automatically; Edwiser shows your progress with checkmarks and completion bars.

2. Can I retake the course quiz if I fail?

Yes, courses are set to allow unlimited attempts. Moodle records your best score, and Edwiser makes your attempt history easier to navigate.

3. Will I see explanations for wrong answers in the quiz?

If the course was designed in Articulate with feedback enabled, Moodle will show messages like “Your answer is incorrect, please try again.” Edwiser formats this feedback more clearly.

4. How do I download my certificate after finishing a course?

Once you complete all requirements, a certificate activity will appear on the course page. Click it to download your personalized certificate. Edwiser makes this step prominent and user-friendly.

Administrator / LMS Manager

1. What SCORM settings are required to track course completion?

Ensure the SCORM uses “Track using quiz result” from Articulate, and in Moodle, set minimum score to 80%, unlimited attempts, and activity completion based on view, grade, and passed status. Edwiser does not change these settings but enhances visibility.

2. How do I create a Learning Path users can enrol in?

Create a new course under the "Learning paths" category and use the Subcourse activity to include other modules. This setup tracks progress correctly. Edwiser improves course layout and user flow.

3. How can I manage and issue badges?

Set up badges under Site Administration > Badges. Assign criteria such as SCORM passed or course completion. Edwiser supports displaying badges in user profiles and course pages.

4. Can I restrict access to a certificate unless all criteria are met?

Yes, add a certificate activity and apply access restrictions tied to SCORM completion status. Moodle controls access; Edwiser visually highlights what is unlocked or pending.

Developer / Technical Support

1. Which SCORM settings ensure correct tracking in Moodle?

Set SCORM to “Track using quiz result,” report as Passed/Failed, and disable course structure display. In Moodle, completion depends on grade + passed status. Edwiser doesn't alter SCORM behavior.

2. Does Edwiser interfere with SCORM or grading logic?

No, Edwiser is a theme that enhances user experience without changing Moodle’s logic or SCORM behavior. All tracking is handled by core Moodle features.

3. How is grading managed for repeated SCORM attempts?

Set grading to “Highest grade” and allow unlimited attempts. Moodle stores all attempts and picks the best one. Edwiser improves how this is displayed to users.

\4. Are SCORM reports exportable or accessible via APIs?

Yes, use Moodle’s reporting features or web services to extract attempt data. Reports can be exported as CSV/Excel. Edwiser helps by making these reports more readable.